Infrastructure Management Services

BlueLabs Infrastructure Management services provide an ultimate solution that assists our customers to focus on their core business activities. We take the best out of advanced technology, automation, people, processes and architecture to deliver services that can be customized as per the specific needs of our customers. Our database administrators are fully knowlegable and skilled in optimizing database performance and reducing critical application downtime due to unexpected database events.

Some of the key DBA activities are given below:

  • Monitoring, Detection and Alerting: Database performance metrics are set and the DB performance is measured and monitored against these parameters. Any deviation detected is documented and reported.
  • Containment and Resolution: When a critical situation is identified, DBAs will have a few minutes to take corrective action before the database becomes unresponsive. To reduce the probability of such event we use automatic resolution methods.
  • Root Cause and Performance/Scalability Analysis: After the immediate danger is eliminated BlueLabs carries out a root cause analysis on what exactly caused the issue, to understand the magnitude and timing of the change. This information collected will help us eliminate any future issues.


Apart from this BlueLabs also provides a wide range of related services, which include:

  • MySQL Remote Administration and Cluster Management
  • Web Server Administration
  • Control Panel Administration
  • Backup and recovery support with disaster recovery planning
  • Proactive database management on a 24 x 7 basis including online activity and system utilization monitoring and preventive maintenance
  • Database user access management and security auditing
  • Database performance tuning and optimization
  • Database usage, performance analysis and forecasts to determine disc space augmentation requirements and capacity planning
  • Database version upgrade and migration services; and hardware, operating system, and database installation services


These services will be customized to suit client requirements. Once an appropriate service level has been decided upon,  BlueLabs works with the client to determine the mode of operation, the protocol and the rules of engagement for monitoring and maintaining the databases.